Refund Policy

At Retain Players, we stand behind the value of our platform and want every club to feel confident in their decision.

30-Day Satisfaction Guarantee
If, after your first month, Retain Players does not meet your expectations, you may request a full refund of your first month’s payment. No questions asked.

Ongoing Subscription Refunds
After your first month, if you decide Retain Players is no longer the right fit, you can cancel at any time.

How to Request a Refund
To request a refund, simply email info@retainplayers.com with your account details. Refunds are processed promptly and issued back to the original payment method.

Additional Notes
Refunds apply to subscription fees only
Refunds do not cover custom consulting, data preparation, or one-time services if offered separately
You may cancel your subscription at any time

Our goal is simple:
If Retain Players doesn’t deliver clarity, confidence, and actionable insight for your club — you shouldn’t pay for it.