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DATA & PRIVACY POLICY

RETAIN PLAYERS PRIVACY POLICY

Retain Players (“Retain Players,” “we,” “our,” or “us”) is committed to protecting the privacy and security of the information entrusted to us by sports organizations.

  1. INFORMATION WE COLLECT

Retain Players collects limited player and organizational information necessary to provide retention analytics and reporting services.

Information may include:

• Player name
• Date of birth
• Team information
• Program information
• Registration status
• Season participation history
• Club and organizational information

Retain Players does not collect, store, or process:

• Parent email addresses
• Parent phone numbers
• Player email addresses
• Player phone numbers
• Financial information belonging to players or families

  1. PURPOSE OF DATA COLLECTION

Information is used solely to:

• Measure player retention
• Analyze registration trends
• Generate club dashboards and reports
• Provide organizational insights
• Improve club decision-making

  1. DATA OWNERSHIP

All player and organizational data remains the sole property of the club or organization.

Retain Players acts only as a service provider and data processor on behalf of its customers.

  1. CHILDREN’S DATA

Retain Players serves youth sports organizations and does not knowingly collect personal information directly from children.

Data is supplied only by authorized clubs and organizations.

  1. DATA SECURITY

Retain Players employs multiple layers of security to protect customer information.

Security measures include:

• Three layers of data encryption
• Secure cloud infrastructure
• Encrypted data transmission
• Restricted system access
• Password-protected accounts
• Role-based permissions

Retain Players continuously reviews and improves its security practices to safeguard customer information.

  1. DATA SHARING

Retain Players does not sell, rent, or share personal information.

Data is accessible only to authorized club personnel and approved service providers necessary for platform operations.

  1. DATA RETENTION

Data is retained only as long as necessary to provide services to the customer organization.

Upon request or termination of services, customer data may be returned or securely deleted.

  1. CONTACT

Questions regarding privacy practices may be directed to:

info@retainplayers.com
Retain Players